Returns & Exchanges
At The Game Collection, we want you to be completely satisfied with your fashion finds, which is why we offer a 30-day window for returns on all unworn items with original tags. Whether the fit isn't right or you've changed your mind, our streamlined process ensures a quick and easy exchange or refund.
Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Prepare the Package
Securely pack your items in their original packaging, ensuring all garment tags are attached and the packing slip is included inside.
Label and Ship
Download and print your prepaid shipping label from the portal, attach it to the outside of your box, and drop it off at any authorized carrier location.
Receive Your Refund
Once our warehouse inspects your returned items, we will process your refund or ship your exchange within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing