Frequently Asked Questions
Everything you need to know about shopping with The Game Collection
What is your standard shipping timeframe?
We offer standard shipping across the United States within 3 to 5 business days. Express options are available at checkout for those who need their fashion pieces sooner.
How do I process a return or exchange?
We accept returns and exchanges within 30 days of delivery. All items must be in their original condition with tags attached. Simply visit our online portal to generate a prepaid return label.
How can I ensure I am ordering the correct size?
Each product page features a detailed size guide with specific measurements. We recommend comparing these measurements to your favorite garments to ensure the perfect fit.
What payment methods do you accept?
The Game Collection accepts all major credit cards, PayPal, Apple Pay, and Google Pay. We also offer interest-free installment plans through Klarna and Afterpay.
Are your materials sustainably sourced?
We are committed to ethical fashion. 80% of our current collection is made from organic cotton or recycled polyester, and we vet all our manufacturing partners for fair labor practices.
Can I track my order once it has been placed?
Yes, once your order ships, you will receive a confirmation email containing a tracking number and a link to monitor your package's journey in real-time.